Security

How we protect your data

  • TLS 1.3 in transit, AES-256 at rest
  • Daily encrypted backups with 30-day retention
  • Role-based access within your team — every action is logged
  • SOC 2 controls in progress (audit underway)
  • No third-party tracking pixels on customer-facing pages

Reporting a vulnerability

Found a security issue? Email security@rooferapp.com. We respond within 24 hours and we do not pursue researchers acting in good faith.

Data residency

Customer data is stored in US-based data centers. Canadian customers can request CA-based storage — contact us.